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Store Policy

Liability Waiver

By purchasing and using products from Shadow & Sage, you agree that:

  • You are voluntarily using herbal and aromatherapy products at your own discretion.

  • You assume full responsibility for any outcomes resulting from their use.

  • Shadow & Sage shall not be held liable for any adverse reactions, misuse, allergic response, or consequences resulting from the use or application of our products where used outside of recommended guidance.

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Nothing in this policy excludes or limits liability for death or personal injury caused by negligence, fraud, or any matter which cannot legally be excluded under UK law.

Privacy & Safety

We collect personal information such as name, address, email, and payment details solely for the purpose of processing orders and providing customer service. We do not sell or share your personal data with third parties, except where necessary to fulfil your order (e.g. delivery services or payment processors).

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You have the right to request access to or deletion of your personal data in accordance with UK GDPR.

Wholesale Inquiries

We partner with independent retailers, holistic spaces, wellness studios, gift shops, and concept stores who value high-quality, small-batch herbal and aromatherapy products.

Our range includes:

  • Herbal tea blends

  • Essential oil blends

  • Ritual and spiritual oils

  • Nervous system support blends

  • Seasonal and Wheel of the Year collections

All products are handmade in small batches in Hampshire, UK, using carefully sourced ingredients.

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Minimum Requirements

To apply for a wholesale account, you must:

  • Operate a registered business (UK or international equivalent)

  • Provide your business name and website or social media

  • Be aligned with our brand ethos

  • Meet minimum order quantities

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Wholesale pricing and order minimums are available upon approval.

If you would like to request a wholesale catalogue and pricing list, please email:
📧 shadowandsage@icloud.com

Payment Methods

Product Disclaimer

The information provided on this website and within our product descriptions is for educational and informational purposes only.

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Shadow & Sage herbal teas, essential oil blends, herbal smoke blends, and spiritual products are not intended to diagnose, treat, cure, or prevent any medical condition.

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Always consult a qualified healthcare professional before using herbal products, particularly if you:

  • Are pregnant or breastfeeding

  • Have a medical condition

  • Are taking prescription medication

  • Have known allergies

  • Are under medical supervision

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Some herbs and essential oils are not suitable for use during pregnancy or for individuals with specific health conditions.

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All essential oils must be used safely and appropriately. Oils should be diluted before topical application and are for external use only unless otherwise clearly stated.

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Individual responses to herbal products may vary. By purchasing from Shadow & Sage, you acknowledge that you are responsible for researching the safe use of products and for your own health decisions.

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